Of all the people who have had poor digital experiences in their day-to-day working lives, IT managers have had some of the worst. Traditional enterprise networks come with data centers that host onerous CRM applications, connected by networks that are hard to monitor and maintain without personnel on the ground at every location. Alerts indicating outages and bandwidth issues typically come after the fact, often via phone calls from frustrated end users, leaving IT managers flying blind.
With the increase in cloud adoption, more enterprise applications are now accessed from a common browser without the need for complex and expensive infrastructure on-site. On the network level, software-defined networking enables IT to monitor and manage network activity through an orchestrator. These advances should mean great times for IT teams—except now they’re dealing with a deluge of application, network and service provider intel streaming from multiple channels. IT departments now have lots of data, but lack usable insight.
With the merging of big data, machine learning, process automation and artificial intelligence (AI) into software-defined networking, it’s possible to make network management and application provisioning easier and more efficient for IT managers. Here’s how:
WE Connect, our award-winning management portal, offers IT leaders and managers total visibility and control over network solutions via a customizable dashboard. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their Windstream Enterprise solutions. We have made investments to leverage and incorporate big data into the WE Connect platform to offer actionable, automated and predictive insights to our customers. Learn more about WE Connect here.
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