Business Challenge

With a sigh of relief and a toast of “good riddance,” we’ve said farewell to 2020. Now we turn our gaze forward, with an optimistic outlook full of new possibilities and opportunities for IT in...

Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.

As social experiments go, you couldn’t find one farther-reaching or more impactful than the current global pandemic. Everything—how we interact with each other, how we work, how we shop, how we live—is being re-examined and...

Enterprise IT has reached an inflection point: for the first time in memory, innovation in the consumer space is driving user expectations in the corporate world. As consumers, we expect information and control at our...

With unprecedented numbers of employees working from home, it’s widely acknowledged that the COVID-19 pandemic has been the driver behind disruptive change in the ways we work, learn and live. In a time when technology...

As companies across the U.S. embrace remote working solutions in response to COVID-19, video-teleconferencing (VTC) platforms are now the virtual office must-have. These tools allow face-to-face video conferences between users in different cities, states, countries,...

The era of customer focus has arrived and is transforming the methods and speed of delivery for new products and services for B2C and B2B businesses alike. As a consumer, if your patience is thin,...

Today’s enterprise networks exist to support the business. Whether the imperative is driving a superior customer experience, enabling business growth through acquisition or any other number of goals, the business looks to the network (and...

With global spending on cyber security estimated to reach $10 billion by 20271, cybersecurity has arguably become one of the most important corporate initiatives. The wide area network (WAN) is one of the most common...

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