Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022May 12, 2022 | Windstream Enterprise | 5 min read Retailers that are exploring the “channel-less” space between online and offline are considering the interplay of the virtual world and the real world and their presence in the metaverse.
From physical stores to the metaverse, what retail execs are thinking about in 2022May 3, 2022 | Windstream Enterprise Retail leaders attending the US Shoptalk conference were focused on consistent themes, from the rebound of brick and mortar to ways to retain brand loyalty among ever-elusive consumers.
HIMSS22: 5 themes defining the future of healthcareMarch 24, 2022 | Windstream Enterprise Healthcare experts gathered at HIMSS22 to share key perspectives that will drive the future of the industry. Here are the top 5 trends to come out of the event.
What’s in store for the future of brick-and-mortars?October 7, 2021 | Grant Harland What is the purpose of brick-and-mortar stores today and what role will they play in the future of retail? Learn what’s driving retailers closer to the answer.
Advice from a financial services CTO: Technology tips for acquirersSeptember 21, 2021 | Bucky Porter With mergers and acquisitions once again on the rise in the financial industry, how can CTOs and technology play a strategic role in safeguarding the process?
How technology is preparing for the new world of hospitalitySeptember 16, 2021 | Pak Lui For the hospitality industry to survive through many changes, organizations must adopt leading-edge technologies that offer solutions to today’s challenges that impact guests and employees.
Virtual events on the rise: 6 benefits of hosting and attending webinar solutionsSeptember 9, 2021 | Scott Yelton The landscape has changed for in-person events and meetings. See how the right webinar solution can keep you connected to employees, partners and customers in meaningful ways.
How to remain an independent bank or credit union during the M&A waveSeptember 2, 2021 | Bucky Porter Bank and credit union independence requires a lot of dedication. But with the right tech investments, it’s more than achievable.
HIMSS21: Recapping the top trends in digital healthAugust 19, 2021 | Windstream Enterprise The 60th year of HIMSS showed just how much the digital health industry has changed in a year. Here are the biggest trends from the conference that will influence the future of healthcare.
Hey Siri, how is voice commerce influencing the future of consumer business?July 29, 2021 | Grant Harland More and more consumer businesses are turning to voice commerce to better serve their customers. Here are three industry findings that explain how this is happening.
Migrating to Modern: Our industry is changing and here’s our responseJuly 13, 2021 | Michael Flannery The industry is undergoing significant change, putting customers at risk of falling behind due to outdated technologies. Consider these factors to avoid obsolescence and transition to modern, IP-based solutions.
4 trends shaping the high-tech, high-touch future of retailJuly 8, 2021 | Grant Harland Discover the most pressing industry trends shaping the future of retail in this thorough recap of NRF Retail Converge 2021.
3 industry trends that are defining the future of consumer businessJune 28, 2021 | Grant Harland A survey conducted by Windstream Enterprise discovered the top 3 industry trends accelerating consumer businesses in the post-pandemic recovery.