Cloud

While it’s widely acknowledged that technology is developing at an accelerated pace, there is less agreement about the implication of rapid technological change for the future of work. What about the rising use of technologies like artificial...

“I fear that AI may replace humans altogether. If people design computer viruses, someone will design AI that replicates itself. This will be a new form of life that will outperform humans.” –Stephen Hawking With...

Digital applications have become a critical component of a business’s image and reputation. As more customers interact with online systems, application outages or impairments are more than just a black eye—missed opportunities, abandoned shopping carts...

Success isn’t solely defined by providing a great customer experience, it’s also measured by providing a customer experience that’s better than what your competitors are offering. This is especially true in industries like retail where...

As the world goes digital, IT plays an ever more critical role in business success. Beyond simply supporting applications that connect employees and customers, IT has become either the key enabler or inhibitor of business...

Let’s start with the basics. The cloud offers easy access to the benefits of technology without having to worry about the usual challenges such as deploying, building, investing, maintaining and operating the infrastructure involved. This...

The paramount role of security and protecting patient data in healthcare poses unique concerns for healthcare organizations that transition to cloud-based unified communications (UC). The dilemma: How can we ensure we’re not introducing new vulnerabilities...

Large-scale manufacturers have long been pioneers in wide area networking. Their unique needs for real-time information sharing across multiple operating functions, manufacturing locations, partners, and suppliers, helped to drive MPLS adoption nationwide as it became...

Players in highly competitive industries face constant pressure to increase operating efficiency and grow sales. Of course, the best way to plan for and make these decisions is through data. Beverage producers in particular, use...

Integrating voice, chat, video/audio conferencing, faxing, and email, unified communications (UC) delivers a wealth of advantages in productivity and collaboration. These gains however, also come with security challenges and industry standards that must be met...