Retail

Retail contact centers benefit from increased agility with live messaging and chatbot functionality

Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.

May 25, 2023 • Matthew Marion • 4 min read

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How Rotten Robbie achieved customer and employee convenience with SD-WAN

Learn how SD-WAN and MNS from Windstream Enterprise fuels Rotten Robbie’s ability to meet rapidly expanding customer demand for digital transactions while remaining security compliant.

March 16, 2023 • Windstream Enterprise • 3 min read

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4 tech trends influencing the future of retail

Is your retail network ready for 2023? In this article, we’ll explore notable tech trends that retailers should anticipate in this year, and solutions to new challenges they will face.

January 30, 2023 • Tom Napoli • 5 min read

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Strengthening retail’s resilience against ransomware

Ransomware presents significant challenges for retail; this article offers five considerations for ransomware defense strategies.

November 18, 2022 • Windstream Enterprise • 6 min read

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