Digital banking users are defining their primary financial institution by where they do most of their online or mobile banking, and service providers are stepping up their UX accordingly.
With the majority of banks and credit unions having already launched a digital transformation initiative, the prospect of a full-scale digital transformation is no longer optional.
Cloud-based applications are the future of the banking industry, with IT executives indicating they plan to migrate mainframe workloads to cloud environments in the next two to five years.
The instant settlement of payments is taking hold in domestic markets and a collaboration is underway to expand processes internationally, adding scale to existing and new use cases.
Health care providers are working to leverage technologies like portals, apps and contactless transactions to streamline payments and satisfy consumers who want more digital options.
This year more than ever, financial institutions are turning to cloud technology to help streamline data processes, improve digital services and stay secure.
The world's youngest and most digitally adept consumers are forcing change on decades-old business practices, and the retail and financial services industries are no exception.