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The pandemic-driven demand surge has pushed federal agencies’ IT infrastructures to their limits. But these challenges are also revealing new opportunities to move forward stronger.

Digital kiosks offer an immersive environment for customers, providing dynamic information and options to engage that include product browsing, orders, payment and shipping.

Cloud-based applications are the future of the banking industry, with IT executives indicating they plan to migrate mainframe workloads to cloud environments in the next two to five years.

To shore up the weak security of passwords, companies may bolt on additions like SMS passwords and CAPTCHAs that do little to improve security and cause further harm to the user experience.

From using outdated network models to settling for minimum solutions rather than a full infrastructure, businesses are still making some common but avoidable cybersecurity mistakes.

Broader adoption of digital platforms that allow patients and users to interface with one another can improve each patient’s UX and establish deeper trust in the overall healthcare system.

In preparation for the upcoming school year, learn how ransomware and DDoS impacts educational institutions and what can be done about it.

Ensure your fight against cybercrime is a winning one. Discover the best practices and use cases for implementing SIEM as part of your cybersecurity master plan.

Retailers must embrace the ever-shifting landscape of customer habits and preferences and find ways to deliver seamless customer experiences across multiple channels and touchpoints.

Education has never been more dependent on technology. Here are the trends to prepare for, along with the technology solutions required to activate them.