Hey Siri, how is voice commerce influencing the future of consumer business?Hey Siri, how is voice commerce influencing the future of consumer business?July 29, 2021 | Grant Harland | 8 min read More and more consumer businesses are turning to voice commerce to better serve their customers. Here are three industry findings that explain how this is happening.
Hey Siri, how is voice commerce influencing the future of consumer business?July 29, 2021 | Grant Harland More and more consumer businesses are turning to voice commerce to better serve their customers. Here are three industry findings that explain how this is happening.
4 trends shaping the high-tech, high-touch future of retailJuly 8, 2021 | Grant Harland Discover the most pressing industry trends shaping the future of retail in this thorough recap of NRF Retail Converge 2021.
3 industry trends that are defining the future of consumer businessJune 28, 2021 | Grant Harland A survey conducted by Windstream Enterprise discovered the top 3 industry trends accelerating consumer businesses in the post-pandemic recovery.
Retail contact centers benefit from increased agility with live messaging and chatbot functionalityDecember 18, 2020 | Grant Harland Live messaging and chatbots allow retailers to be agile and handle an influx of service requests while lowering costs—and increase the opportunities to generate additional revenue.