Customer Care

Using your network to enable a standout customer experience can differentiate your business in a fiercely competitive market.
2020 NRF recap: The continuing evolution of retail
Every January, the National Retail Federation (NRF) holds its Big Show at the Jacob Javits Center in New York. It’s 4 days’ worth of collaboration and idea sharing for retailers, industry thought leaders and technology...
2020 NRF recap: The continuing evolution of retail
Every January, the National Retail Federation (NRF) holds its Big Show at the Jacob Javits Center in New York. It’s 4 days’ worth of collaboration and idea sharing for retailers, industry thought leaders and technology...
NRF 2020: Discover the state of retail and beyond
Despite the breathtaking speed and impact of the e-commerce revolution, physical stores still play a vital role in the buying journey. While consumers will use their mobile devices to research and compare goods, they still...
The Express Lane: Helping Our Retail Customers Thrive
The holiday season is second to none for retailers—and 2019 is shaping up to be promising.  According to Deloitte’s latest holiday retail forecast, this season’s sales are projected to top $1.1 trillion, with e-commerce sales...
Hospitality and the Impacts of Network Technology
One of the biggest challenges the hospitality industry faces is how to best leverage the ever-evolving technology services available. Tech-focused efforts to create brand differentiation and yield greater value are significant and ongoing, as hospitality...
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