Weekly OfficeSuite UC and Strategic Product Training

This session will familiarize you with your Windstream product OS Live and Secure eFax. We will cover both the Administrator as well as the End User capabilities on both products.

An overview of the WE Connect portal functionality. Topics include account registration and login, general navigation, new service request, billing review, order status, notification center, offers, disconnects, insights, support and much more.

This session will familiarize you with the functions of Firewall/MNS Portal. It will include logging in, dashboard, URL Filtering, Category Filtering, Application Control, Reporting, and more.

An overview of the Administrator functions in the portal. Topics include setting your Incoming Call Routing, creating Call Groups, configuring Auto Attendants, setting Business Hours, choosing On Hold Music and much more.

To become more familiar with your OfficeSuite system, please join our live, free trainings that are held weekly! The first half of this training will cover HD-Meeting. The second half will cover how to setup and use Softphones to enable remote workers.

This session will familiarize you with the administrative functions of OfficeSuite Contact Center Services. It will include setting up queues, adding and assigning agents, generating reports, and more.

An introductory course for every person using the OfficeSuite portal. The training starts with an overview of the physical device (Verge Phones) followed by a lesson on making personal changes to the user's own extension and account.

An introductory course for every person using the OfficeSuite portal. The training starts with an overview of the physical device (Polycom VVX Phones) followed by a lesson on making personal changes to the user's own extension and account.

An overview of the Administrator functions in the portal. Topics include setting your Incoming Call Routing, creating Call Groups, configuring Auto Attendants, setting Business Hours, choosing On Hold Music and much more.

An introductory course for every person using the portal The training starts with an overview of the physical device (Mitel 6900 Phones), followed by a lesson on making personal changes to the user’s own extension and account.

If you would like to schedule a private training session for your organization, please email the information below to WCI.Officesuite.Training@windstream.com.

There may be a one-time fee of $99 for this private webinar session. Only requests from Authorized Contacts will be valid.

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